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Posted by Ian Grist - 07/27/2007 - Journal

Boat Loans and Customer Service

So I received a call today from  a representative at my credit union, and I’m pretty excited to find out they can offer me a much lower interest rate than I am paying now.  However, they can offer me so much more. . .

The lady forwarded me her contact info so I could send her information about my current loan – but do I detect a hidden offer in her email sig?

Please do not hesitate to contact me for any of your future financial needs. I look forward to being able to service you in the near future.

I could care less about a lower interest rate now…I’m more interested in the customer service!

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